"Our experience with your bus company was wonderful"
Good Afternoon,
I am a 6th grade teacher at Punta Gorda Middle, and we used 3 of your buses yesterday. Our experience with your bus company was wonderful and I wanted to drop a quick note of appreciation. Also, in my quick rush to empty the students of the bus and return them to class, I believe that I inadvertently forgot to thank my driver Gene (as well as the other 2 drivers). They were excellent drivers who took great care to ensure our safety, comfort, and enjoyment on our trip to Sarasota and back.
Keep up the great work and thanks,
Sandy Asaro, for the Redfish Team
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"What a wonderful trip this was..."
Bill was fantastic!!! Thanks for the service! I'm sure as I will need a charter bus in the future, you will be the first on my list as well as recommendation! Thanks again.
Byron Jones
Director of DHS Choral program
"I cannot priase him enough...."
I know a lot of people come home and forget to compliment you on your service. Our driver, for both trips to and from Tampa was excellent. I cannot praise him enough for his efforts to make our trip safe and enjoyable. When I looked down from the plane coming into Tampa, I-275 was in a traffic tie-up going north so I figured we would have to wait for our bus. The driver said to avoid traffic he was there at 4:00PM to pick us up at 6:30PM. This kind of service propmotes your company like nothing else can. Our driver met us in the luggage area with two carts to help some of the older ladies with their luggage.
Although I am not in charge of travel this year, as the trip to Biloxi and cruise in February were my last assigments, I have recommended to Larry Ondecker who takes over travel for our group. that he use your bus line Thank you again for your great service.
Very truley yours,
Sandra M Wysong
Group Leader fo Travel
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Thank You Card from Hagerstown Friends Las Vegas Grand Canyon Trip September 2008
"A big Texas thank you for a great big wonderful trip." (Leon & Debbie Bond)..."Thank you for taking care of our luggage and a wonderful trip." (Lucy & Clyde)...
"Brett, It's all about the journey, and it helped to have an awesome bus driver! Thanks! Safe journey's. (Jessica)..."Thank you for doing a great job!" (Keith & Adella Weigand)...'Thanks for the safe trip." (Kelly York)..."A terrific job well done. (Ed & Carletta)..."You are a wonderful person and an exceptional bus driver. Great trip."(Nellie Keplinger)..."Thanks for a safe and wonderful trip." (Jean & Bob Tracy)..."Thanks for showing us a great time and keeping us safe! You're great! (Wendy & Dave)..."Thank you for being so kind, & your good driving." (Pat B)..."Thanks for a great trip. Enjoyed very much, (Larry & Sylvia)..."You are a special person! Thank you." ( Liz & Bill Kneppers)
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Letter Received From a Group From Our Savanah Georgia Tour August 2008
Dear Brett, My what a wonderful tour of Savannah GA that the PMERC Patrons and I experienced this past week; a great deal of what is owed to your skills as a motorcoach driver. If I wre to use an adjective to describe you, it would be the word "very"...yes "very": Professional, Amiable, Accomodating, Cooperative, Well Trained in the art of pleasing your patrons, and I could go on and on. You stopped at nothing to make sure that everything went great on the tour with us your travelers.. Regardless of how tired you were , you still took us to CVS, not once but twice. You recognized the emergency present when of the passengers needed tp pick up prescribed medication from CVS. You were extremely courteous to the female passengers whom you personally assisted on and off the bus at each stop.....I don't believe I have ever been on board a motor coach, for a tour, when the driver did not get lost. If it happened to you, you were excellent at concealing it. The Coup de Grace was how you handled that large coach during the horrendous downpour of rain and high winds, while driving over the bridge from Jekyll Island to St Simon Island. I would request your services anytime when traveling....... Please continue to be as pleasant as you are, putting your travelers needs first above those of your own. May you continue to be blessed in all you endeavors.
Sincerely,
Rosemary B Owen for the PMERC Patrons
PS You water boy duties were also greatly appreciated.
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A Few thank you's from Jehova's Witnesses for driver Garnett Kelly
""We thank you and appreciate your services" (Ann Griffin) "We love having you as our bus driver" (Bernice Dickson) 'Thanks again Kelly for a safe ride! (Dotty) :So many times people take what you do for granted. But just to let you know, we really appreciate you, your time, and your employer. With much appreciation (The Bus Donald)
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di
Thank you for providing Kelly...
"Thank you for providing Kelly as our driver today. He had us there on time and on schedule all day. The bus was comfortable and the ride was pleasant. You may reference us as a very satisfied customer." Thanks Hilda.
Hilda M Saxby
Executive Secretary FGCU-Charlotte
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A thank you note to driver Jim Toombs
I want to thank you for your companies professionalism. I have used your company twice and both times I could not have asked for better drivers to work with teenagers. I doubt that I will look elswhere anymore when I need transportation. Thank you again as I know it was last minute.
Robyn Strange
South Ft Myers High School Swim Coach
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I just wanted to thank you....
I just wanted to thank you very much for having buses here on time this vollyball/tennis season. I look forward to working with you guys the rest of the year!!!! Have a great day!
Darlene Rossetti
PE Department Chair
Athletic Director
Woodland Middle School
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From our Smoky Mountain Show Trip
Brett, "Your skillful driving made us feel comfortable and relaxed. Your assistance and helpful attribute was refreshing. May God bless you and your family" (Sue & Brownie) Brett: "Thank you so much for a wonderful trip. We appreciate your careful driving-still amazed at how you handle this big coach. Your kindness and attention to each and everyone did not go unnoticed. You are a special asset to your company. Thank you for everything." (Madeline Macy & Evelyn Barrow- Sun City Center) Brett, "Thank you very much for a wonderful safe trip." (Lily Lopez & Bob Menendez)
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Comment Regarding Brian
Brenda, I just wanted to thank you and your staff for helping out with your bus service on Jan 7th. We were in a pickle when our previous contract with another bus company cancelled one week prior to our trip. Brian, our driver, was quite generous with stopping twice after our boarding to pick up 3 additional ladies along the way to Ft. Myers. We were quite impressed with his driving skills. Everyone enloyed the trip and I referred your company to others. Thanks again.
Patti Lenz
Riverwood/Port Charlotte
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...just a note..
Brett,just a note to thank you for great service for my Ventura Lakes group to/from Miami. Not only was the group happy with your sevice to the oier, but Brian did an excellent job on the return. Thanx again for providing us with good service.
Barb Anthony,
Carlson Wagonlit Travel, Port Charlotte
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From a recent trip
Recently diver Bill Brown received these ratings from a tour we ran for Diamond Tours
How was the drivers courteousness? Excellent
How was the motor coach driver's knowledge of the route? Excellent
How would you rate the condition of the motorcoach? Excellent
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Bill Brown did a great job...
Brett,
Just wanted to let you know how well things went on our tour this year. I really appreciate all your help. Bill Brown did a great job as our driver. We had some troubles with a sound board that threw us some curves and we appreciated the flexibility of Bill as he drove us around the past several days.
I will want to use you and also Bill Brown again to take us on this tour next year.
Job well done...
William K. Behrman
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...the best bus I've ever experienced.
Dear Mr. Wilson, My sister and I were were recent passengers on a Diamond Tours trip to New Orleans. This letter has nothing to do with Diamond Tours but is intended as a Blue Ribbon to your company and our driver Bill Brown.
The coach we traveled on was , without a doubt, the best bus I've ever experienced. Clean, comfortable, and brand-new appearing. And, with seat belts! Who would have thought?
Bill was Great! Funny, courteous, helpful, thoughtful, an excellent driver, all the qualities that help to make a long trip enjoyable. And to enable the passengers to sit back and relax, feeling assured that the driving is being done well and safely.
We felt very fortunate that our trip was made with your equipment and personnel.
Hiedi M Dienes
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Everyone was impressed....
Brett - Just wanted to tell you what a wonderful job you did on our Branson trip. You were very accommodating. Your driving was superior! Everyone was impressed and felt safe with your handling of the bus. The condition and comfort of the bus was outstanding. Please note that we will request your bus line and you in particular for our future trips.
Friday Night Live from South Carolina
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Our group had a wonderful time.
Hi Mr. Wilson. Our group had a wonderful time. We enjoyed our driver Bill Callaghan. Enough said. Our coach was clean at all times thanks to Bill.
Gowanda Happy Travelers Savannah Geogia Tour
Dee Grainge
From the Gowanda News May 10, 2009
.....The Gowanda Happy Travelers have returned from a wonderful trip to Savannah, Ga and to many points of interest. Driver Bill Callaghan was the very best and went way beyond the call of duty to make the Happy Travelers a big happy family.....
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Dear Florida Gulf Coast Tours
Thank you for the use of Mr. Kelly and your bus for Disney Quest. Everything went well (although, middle school kids ARE a WILD bunch!). Thank you for all you do.
Your Friend.
Tim McDaniel
CCF
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Chicago Tour September 2009 (From Columbus IN)
"Good Job" Brett, you have been a great driver. Thank you for helping me along.
Margie and George Cody
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Lancaster Pennsylvania Amish Country Tour September 2009 (From Cincinatti OH)
Brett - You are a great driver and a perfect gentleman. Thanks for making our "Bus" trip such a comfort zone.
Dell Travel
Sept 2009 Lancaster PA
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A Few Thoughts From September 2009 Branson Show Tour (Departed from Olney Illinois)
Brett- "You've been a wonderful driver!! Thank you so much & God Bless" (Cathy) "Good Job. Hope we get you again. Safe Driving." (May Grove) Brett- "Thanks for a wonderful trip. Most accomodating an all aspects. May God bless you." (Paul & Vivian) "Great Bus Driver" (Jean Peters) "Thanks for your safe driving, Brett" (Maria Millen) "Thanks for a safe trip" (Peggy Sue Yates) " Thank you- You have went above and beyond." (Carolyn) "Thank you for putting up with us." (Jaunita) "Great Driver!" (Bob Sloan) "Thank you for a great job." (Lois Lewis) "Thank you. I had a wonderful time." (Uzell) "Great trip. Fun memories. Thanks. (Marie)
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Follow up Survey From our Chicago Tour Driver Brett
How would you rate the condition of the motorcoach? Excellent
How was the driver's courteousness? Excellent Driver Superb He was easygoing with the seniors, very helpful, he was wonderful.
How was the driver's knowledge of the route? Excellent
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Follow up survey From Smokey Mountain Show Tour Driver Bill Brown
How would you rate the condition of the motorcoach? Excellent Use again
How was the drivers courteousness? Excellent Use again
How was the drivers knowledge of the route? Excellent
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Driver Dave Stefane recently took a group from Tampa to Bilioxi
" Dave was wonderful!" "We would like Dave to be our driver next time. He is so polite and the ladies love him" "Safe driver."
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E-Mail received from our Niagra Falls Toronto Trip
Hi Brett, Thank you! That is truly the nicest bus I have ever been on. And it does add to the comfort of the trip for us Senior Citizens. And your expertise and easy demeanor added to the ease of the trip. I will plan to take the info from your web site to the Las Vegas Tripster's and see if we can't drum up some interest in calling you and your company in the future. There is alot to be said for traveling with buckeyes. They are an easy going group. (Jeni Elam)
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Note from a passenger on a recent Boston & Plymouth Tour
We appreciate the proffessional behavior of your driver Bill Brown, and wanted to request that a copy of this letter is given to him and included in his permanent record. The customer wrote: 'The bus had extra seats making it nice for those with long legs to spread out. Our bus driver Bill Brown, was very kind, courteous, helpful and a terrific driver."
Suzanne Wright
Diamond Tours Inc
Customer Service
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"Kelly was great!!"
Just wanted to thank you for a wonderful job. Nov 1st/FLL charter. Everthing on time..bus was perfect size for our needs. Kelly was great!! I ( we-travel agency) will definately recommend you in the future.
Bobbe
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From a 2009 Branson Christmas Show Trip
"Brett Thanks for a great trip!",(Russ), "Brett, many thanks for all your kindness and help." , "Brett, you are a terrific driver. Hope to travel with you again. Felt so safe the whole time. Thank You!" (Loretta), "Good Job" "Brett you have been a great driver. Thank you for helping me along." (margie and George Cody), Brett, Thanks for keeping it on the road., "Brett, Great driving!! Many thanks!" (Annie), "Thank you for a great trip"(Dave & Fran Kern)
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Driver Bill Brown took a group to Cape Cod from Muncie Indiana
"Enjoyed being with you" (Marsha), "Bill, Great being with you' (Dorothy), "Great driver & thanks for all the water' (Sandy), "great getting to know you. Job well done!" (Paul & Janet Minch), 'Thanks so much for showing us a good time' (Marge), 'Good job Bill. Enjoyed your humor" (Mary Lou C), 'Thanks Bill for a great trip. You could have not done more" (Margaret), "Great driving" (Chatlotte)
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A Few Notes for driver Bill Brown
Bill, You were an excellent driver. We all liked you so much. Hopefully down the road you can be our driver again. Thanks. (Mark and Jean), Thanks Bill for being a wonderful driver and a very fun loving personable guy. So many of our folks have complemented you. You are in our thoughts and prayers. Take care- (Janice), Dear Bill. I want to thank you for making our trip a pleasure. It was alot of fun having you as our bus driver. Especially the hat. It was hillariuos. I hope we can have you drive us again. May God bless you. (Clara Smith), We have had a wonderful time. (Martha and Don Howard)
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Good morning Brett & Brenda
I wanted to take the time to express on behalf of the ministry our appreciation. Your drivers were absolutely professional, pleasant, copperative, patient and flexible. We will plan all our future trips with your organization. This experience was just as stated on your website and I'm very glad for the day I saw your bus in passing was able to get the name off it. You made my job a little easier with organizing this trip. Again a wonderful trip. Good experience and send our best to the two drivers Dave and Bill. We wish all of yopu a Happy New Year.
Debra Rollins
World's Church of the Living God
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Bill did an outstanding job.
Just an FYI. Bill did an outstanding job for my family. He was very personable and a very smooth driver. Although we only had the van I'm sure he is just as capable with a coach. If you ever have a coach in Michigan and need assistance please feel free to contact me.
Respectfully,
Rand Cupp VP/Owner Blue Lakes Charters and Tours
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